Senior Data Analyst
- Recruiter
- Sagacity
- Location
- London
- Salary
- Competitive
- Posted
- 05 Sep 2023
- Closes
- 20 Sep 2023
- Job Type
- Analytics, Data Analytics
- Employer Sector
- Technology, ICT & Telecoms
- Contract Type
- Permanent
- Hours
- Full Time
- Travel
- None
- Competitive Salary
- 25 days per year holiday
- 4% Company Pension
- Salary sacrifice Electric Car Scheme
- Hybrid working
- Mobile phone allowance
- Lots of socials and events such as Poker nights, Ping Pong competitions and Squash leagues
- World Class NetPromoter score company
- 9am - 5:30pm Monday to Friday (Beer fridge opens at 5pm Thursday)
The Role
Senior analysts are an extension of the Analytics leadership team. They are required to lead the analytics for client projects. This means working with the PM to create the project plan, assigning work across the other analysts on the project, coaching delivery and quality assuring the output
Responsibilities
Our Data Analysts:
- Are experts in turning large quantities of complex client data into insights which can be used to inform decision making and drive business benefit
- Are quick to identify incomplete and diverse data sets, pinpointing data issues which may affect the accuracy and completeness of any analysis performed
- Recognise the importance and value of understanding the data they are analysing, validating the information provided and reconciling the data sets as part of the Data Analytics Cycle
- Are experienced in producing data visualisations, detailed reporting and analytics underpinned with clear business commentary
- Work closely with multi-disciplined teams to deliver end to end client solutions in a timely manner
- Balance the technical and analytical demands of their role with the need for strong engagement with our clients and consultants alike
- Can conduct consumer data analytics for our Tier 1 Telecoms / Utilities provider clients that will provide insights into a range of focus areas, including customer eligibility compliance, discount and promotion activities and key performance indicators construction
- Analysis activities that require insights to be derived from the data sets to enable business case construction to addess any data anomalies found
- Are open minded and flexible with a thirst for knowledge and an appetite for continuous development
- Work closely with multi-disciplined teams to deliver end to end client solutions in a timely manner
- Balance the technical and analytical demands of their role
- Are open minded and flexible with a thirst for knowledge and an appetite for continuous development
What success looks like in the role
- Clear, concise, and insightful data analytics which enable our clients to make sound business decisions based on fact
- Ability to translate data analysis into targeted information which can be converted into actionable improvements, based on specific client / industry needs
- Create impactful data visuals and compelling narratives
- Continued improvement of Sagacity's Product Suite through the delivery of robust data insight
- Ability to take accountability and ownership for client and internal deliverables
- Work as part of a Data Analytics team proving knowledge transfer support, peer to peer reviews and mentoring as a team to increase the team's skill sites and drive continuous learning
Competencies and Behaviours
- 5+ years of relevant experienceCommercial experience within Telecoms, Banking or Utilities industries; or within a data related consultancy company
- Have strong applied technical and analytical skills using a range of tools and techniques (SQL, Python, R, Excel)
- Have a strong understanding of databases and relational data modelling
- Experience in Python, R, statistical modelling or Machine Learning would be preferred
- Is highly inquisitive. Uses data to finds and quantifies tactical and strategic opportunities
- Can produce testable, repeatable, well documented solutions where QA is core to the delivery mechanism
- Can present confidently at all levels of a business
- Can maintains flexible and robust plans across multiple projects, proactively identifies risk and outline mitigation plans.
- Creates impactful data visuals and compelling narratives
- Good at working independently and as part of a team
- Are flexible and self-motivated
- Are good under pressure
- Able to travel throughout the UK
- Can be based at our London Office
- Have a commitment to personal development
Founded in 2005, we are a dynamic data solutions company dedicated to helping organisations solve complex business challenges. Our client's satisfaction is of primary importance to us and we are proud to own a World Class Net Promoter Score. Combining our data solutions with our delivery capabilities and tailored approach, we work with clients across the Water, Energy, Telecoms, Financial Services and Housing sectors to achieve a common goal.
Sagacity addresses core problems that exist for clients within the lifecycle of their customers; Reducing Bad Debt, Improving Revenue & Margin and Optimising Value through our five core solutions; Customer Data Management, Credit Risk, Revenue Assurance, Value Based Management and Consulting. We help our clients to extract maximum value by joining the dots between data, people, policies, processes and systems.
We believe that the reason for our World Class Net Promoter Score is because of the talent we employ and nurture, our team environment as well as our ethos - for us it is a mindset thing
We are a purpose led company and we believe that purpose comes before profit. We believe that if we achieve our purpose then everything else will follow. From a client perspective that means we engage to deliver successful client outcomes rather than limiting ourselves to delivering contracted outputs. Delivering outputs delivers the contract. Joining the dots delivers the outcome.