Senior Business Analyst

Bristol, Cardiff, Edinburgh, Leeds, Newcastle-upon-Tyne, Salford, Telford, Worthing
£40,175 - £43,708 + benefits
04 May 2022
18 May 2022
Contract Type

Location: Bristol, Cardiff, Edinburgh, Leeds, Newcastle-upon-Tyne, Salford, Telford, Worthing


At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

Where it fits with your role, you'll have the opportunity to work from home for two days per week, or more where the business agrees.

HMRC are designing new systems, products, and processes around our customers to make it as easy as possible for them to connect with us.

Our IT infrastructure is one of the largest and most dynamic in Europe, and we are now one of the most digitally advanced tax authorities in the world.

Chief Digital Information Office runs the IT and Architecture behind tax services which deliver benefits to millions of individual and Business customers.

We are building a team of outstanding people who will create and run these new and improved digital services.

This is a fast-paced environment, but we recognise the value of a work life balance for our people. You will not just be part of a team but a community that supports each other.

Do you have a passion for Business Analysis?

Do you want to make a difference?

Then come and join us.

Our new regional centres are high-quality, state-of-the-art buildings that help people to collaborate and work flexibly. They will have high-speed digital infrastructures and up-to-date learning and development facilities.

Job description

Senior Business Analysts understand and analyse user and business needs. They work with project /delivery professionals and scrum teams to identify, understand, analyse, and capture these needs.

You will be a leading member of a delivery /scrum team collaborating with all stakeholders throughout the full delivery lifecycle.

You will lead on the development of Business objectives and play a principal role in critical large scale and complex projects.

At the same time, you will help develop best practice, own stakeholder relationships, manage communities of practice activities and mentor others.

We are interested in people who are natural leaders who are experienced in business analysis and can demonstrate working in different projects, using many methodologies.

Naturally collaborative team players who can use your skills to understand the business and user needs, through analysing insights, and knowledge.

We need good communicators who can present and facilitate outcomes visually, using modelling tools and techniques and can share best practice to others in the profession.

Leaders who are willing to be a confident and important member of the profession community.

Is this you?

Would you like to know more?

We will be holding a virtual presentation session, which will give you an opportunity to hear from current HMRC employees and ask questions.

This will be held on the:

  • 12th May at 12pm


As a Senior Business Analyst, you will:

  • Lead on multiple large and complex projects.
  • Have functional and / or people management responsibilities.
  • Help develop and communicate best practice.
  • Create and own stakeholder relationships.
  • Manage communities-of-practice activities.
  • Use analysis tools and techniques to support large scale project and service delivery.

More information can be found in the attached candidate pack

Essential Criteria:

  • Experience of Business Analysis
  • Demonstrable knowledge of Analysis tools and techniques

Desirable criteria:

  • Knowledge of emerging technology PEGA /SAP /Cloud technologies would be desirable, for some of our roles.


  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension

Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.

Apply before 11:55 pm on Tuesday 17th May 2022.