Senior Business Analyst

Expiring today

Location
UK wide
Salary
£40,175 - £47,243 + benefits
Posted
19 Nov 2021
Closes
01 Dec 2021
Ref
166734
Contract Type
Permanent

Salary: National £40,175 - £43,708, London £43,432 - £47,243

Locations: Bristol, Cardiff, Edinburgh, Leeds, Liverpool, Manchester, Newcastle, Stratford, Telford, Worthing


Summary

About Our Organisation

HMRC are designing new systems, products, and processes around our customers to make it as easy as possible for them to connect with us.

Our IT infrastructure is one of the largest and most dynamic in Europe, and we are now one of the most digitally advanced tax authorities in the world.

Chief Digital Information Office runs the IT and Architecture behind tax services which deliver benefits to millions of individual and Business customers.

We are building a team of outstanding people who will create and run these new and improved digital services.

This is a fast-paced environment, but we recognise the value of a work life balance for our people. You will not just be part of a team but a community that supports each other.

Do you have a passion for Business Analysis?

Do you want to make a difference?

Then come and join us.

Our regional centres

Our new regional centres are high-quality, state-of-the-art buildings that help people to collaborate and work flexibly. They will have high-speed digital infrastructures and up-to-date learning and development facilities.

At HMRC, we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

Where it fits with your role, you'll have the opportunity to work from home for two days per week, or more where the business agrees

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

Job description

The Role

Senior Business Analysts understand and analyse user and business needs. They work with project /delivery professionals and scrum teams to identify, understand, analyse, and capture these needs.

You will be a leading member of a delivery /scrum team collaborating with all stakeholders throughout the full delivery lifecycle.

You will lead on the development of Business objectives and play a principal role in critical large scale and complex projects.

At the same time, you will help develop best practice, own stakeholder relationships, manage communities of practice activities and mentor others.

Who are we looking for?

We are interested in people who are natural leaders who are experienced in business analysis and can demonstrate working in different projects, using many methodologies.

Naturally collaborative team players who can use your skills to understand the business and user needs, through analysing insights, and knowledge.

We need good communicators who can present and facilitate outcomes visually, using modelling tools and techniques and can share best practice to others in the profession.

Leaders who are willing to be a confident and important member of the profession community.

Is this you?

Would you like to know more?

We will be holding virtual presentation sessions, which will give you an opportunity to hear from current HMRC employees and ask questions.

These will be held on the following dates:

• Monday 22 November at 5pm
• Wednesday 24 November at 12pm

To register your interest please email: specialistresourcingteam@hmrc.gov.uk.

There will be limited capacity, so places will be allocated on a first come, first serve basis. Both events will have the same structure, so you only need to attend one.

Responsibilities

Main Duties

As a Senior Business Analyst, you will:

• Lead on multiple large and complex projects.

• Have functional and / or people management responsibilities.

• Help develop and communicate best practice.

• Create and own stakeholder relationships.

• Manage communities-of-practice activities.

• Use analysis tools and techniques to support large scale project and service delivery.

Essential Criteria

• Experience of Business Analysis

• Demonstrable knowledge of Analysis tools and techniques

See candidate pack for more detailed information on this exciting opportunity.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.

Find more about HMRC benefits in 'Your little extras booklet' for further information or visit Thinking of joining the Civil Service

Things you need to know

Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles , and will assess your Strengths and Experience.

As part of the application process, you will be asked to complete a name blind CV and 750-word Statement of Suitability.

Your CV should cover your job history, and should cover your job history, responsibilities, and key achievements for the past five years, noting the reason for any gaps.

Your Statement of Suitability should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the main duties & responsibilities outlined in the advert. You do not need to cover the essential criteria in your statement of suitability, as we will ask you a separate question about this.

Candidates will be asked to complete a separate statement of 200 words explaining how they meet the essential criteria listed in the job advert. In the event of a large number of applications being received an initial sift will be carried out against this statement. This statement should be different to the example used in the statement of suitability

Candidates successful at sift will be invited to interview where they will be asked questions that let them demonstrate their experience and skills based on the essential criteria for the role.

Your application will be reviewed by Tuesday 14th December, and if you are successful you will be invited to a video interview. This will consist of questions to further explore your skills, experience, and how suitable you would be for the job. You will also be asked some strength based questions, these are used to find out what you do well, and what motivate you.

Interviews will take place in either the weeks commencing Monday 20th December 2021 and Monday 3rd January 2022.

After interview, a single merit list will be created and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than 48hours before the vacancy closes, we will not be able to reopen your application for you. The inbox to contact is: hmrcrecruitment.grs@cabinetoffice.gov.uk Use subject line to insert appropriate wording eg Please re-open my application - 166734 & vacancy closing date 1st December

Security Update

If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment.

Successful candidates must pass a Disclosure and Barring Security Check or Disclosure Scotland. Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, which enables us to make enquiries about both unspent and spent convictions.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service or Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

HMRC transformation

HM Revenue and Customs is currently going through an exciting ten-year transformation programme to create a tax authority fit for the future. As part of this, we are committed to providing high-quality jobs and giving employees a great place to work, whichever location you work from.

HM Revenue and Customs has made significant progress with its plans to locate in 13 large, modern, flexible offices, equipped with high-speed digital infrastructure supporting improved customer service and compliance activity. These collaborative workspaces will enable smarter working and great training and development facilities, allowing for the sharing of expertise, local training, promotion, and provide great ongoing career development opportunities.

These offices will be located in central locations in the following towns and cities close to accessible transport links: Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon and Stratford.
In addition, there will also be a small number of specialist sites where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. What's more, our Welsh language service has people located in Porthmadog, as well as Cardiff.

We are letting you know about our future plans because if you are recruited into an office that is not one of these locations, you will be expected, subject to HM Revenue and Customs applicable policies, to move to one of these locations in the future. In some cases, this will be via one of our nine transitional sites.

For more information please contact the vacancy holder.

Terms and Conditions

We really hope you decide to apply for this role. If you're successful you need to know that in February 2021 members of recognised trade unions (ARC and PCS) voted to approve a pay and contract reform offer. This means that HMRC will adopt new terms and conditions for all colleagues as part of a multi-year pay deal and contract offer, the pay deal period is 01 June 2020 - 31st May 2023 and terms and conditions changes take place from the 01 June 2021 onwards. These terms will apply to colleagues who already work in HMRC and if you join us, it will apply to you too. We've put together a summary of the key changes that will be made and you can find this attached to the Job Advert.

Pay

If you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document "Pay on Transfer from OGD" for further information. (Please note the attached document could also be called "Combined T&C and OGD Pay English")

New entrants are expected to join on the minimum of the pay band.

Further Information

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process.

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to HMRC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here

HMRC welcomes applications from those who need to work a more flexible arrangement and will agree to requests where possible, taking into account our operational and customer service needs. We can't guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Reasonable adjustment

We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. Please see our Disability Matters: How we can support you during our selection process booklet for more details.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

 

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

 

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